We guarantee to ship you top quality bulbs that are true to name and are healthy, firm and viable for planting. You will receive your flower bulbs at the proper time for fall planting in your area. Some flower bulb varieties (Amaryllis, Eremurus, Lilies and Herbaceous Peonies) are harvested later than others, so orders are occasionally split-shipped. Please notify us within ten days of receipt should there by any problem with your shipment. We cannot be held responsible for losses due to: extreme weather conditions, improper storage conditions, delayed planting, improper site conditions, improper climate plantings, forcing, pre-chilling, planting in raised beds or for any costs other than the actual cost of the bulbs. In the event that a particular variety is not available for horticultural reasons, we will inform you and suggest alternate varieties for your consideration at the earliest possible time. We do not make automatic substitutions. We never substitute quality, name varieties or bulb size.